Made in Limpopo partners with trusted courier providers to ensure that your handcrafted products and artworks are delivered safely and efficiently.

Processing Time

Orders are typically processed within 2–5 business days after payment confirmation.

Please note:

• Handmade and made-to-order items may require additional preparation time.
• Customers will be notified of any significant delays.

Delivery Timeframes

Estimated delivery times:

• South Africa: 2–7 business days
• International Orders: 7–21 business days (depending on destination and customs processing)

Delivery timelines are estimates and may vary during peak periods or due to factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on:

• Delivery location
• Package size and weight
• Courier rates

Promotional free shipping offers may apply to selected products or campaigns.

Order Tracking

Once your order has been dispatched, you will receive a tracking number and courier details via email where available.

Packaging

We take great care in packaging all items securely to protect handcrafted products and artworks during transit.

Certain artworks, sculptures, and fragile items may require specialised packaging and handling.

International Shipping & Customs

International customers may be responsible for:

• Customs duties
• Import taxes
• Clearance fees

These charges are determined by the destination country and are not included in our pricing unless stated otherwise.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and include the following:

• Your order number
• Photographs of the item and packaging
• A brief description of the issue

Incorrect Shipping Information

Customers are responsible for providing accurate delivery details. Made in Limpopo will not be liable for delays or losses resulting from incorrect shipping information provided during checkout.

Contact Us

For shipping enquiries or delivery assistance, please contact:

Email: orders@madeinlimpopo.co.za
Support Hours: Monday – Friday | 08:00 – 17:00